Rental Info & Policies

• Key Allegro Properties, L.L.C. offers a vast array of vacation homes and condominiums.  Each property is individually owned and attractively furnished and is complete with linens, towels, kitchen equipment, dishes and utensils, washer and dryer, television with basic cable service, and telephone with local service.  Please bring your towels for beach and pool use.  An initial supply of bathroom soap, toilet paper, paper towels, and trash bags are provided for your arrival convenience.  Any additional supplies needed are your responsibility to purchase.  Occupancy is limited to sleeping arrangements provided for each property.

• RESERVATIONS:  Call our office at (361)729-2772 or (800)385-1597 to check availability and book your reservation.  A major credit card is required to confirm your reservation.

• DEPOSITS: A security deposit is required within 2 weeks of making a reservation.  This amount will be applied to short term rentals upon arrival.  If damage is found upon departure, or extra cleaning is necessary, additional charges may be applied to the credit card on file.  Longer term rentals require the deposit to be held until the property is checked for damages upon departure.  In the event damage is found or extra cleaning is necessary, additional charges may be applied to the credit card on file.

• RENTAL RATES: Rates are set by each individual owner.  Assignment of rentals and rates are subject to change without notice.  There is a 13% Hotel Occupancy tax added to any stay less than 30 days.

• METHOD OF PAYMENT: We accept cash, checks, and most major credit cards.  Full payment is due upon arrival of short term rentals.  Longer term rentals require first month’s rent upon arrival. 

• CHECK IN & CHECK OUT:  Check in time is 3:00pm.  You will come to our office to check in and get keys and directions to the property.  If necessary, arrangements can be made for late check ins.  Check out time is 11:00am unless previous arrangements have been made.  Additional charges will be assessed for any late check outs.  Keys must be returned to our office.  There will be a locksmith charge to the credit card on file if you do not return the keys.     

• CANCELLATION POLICY: Reservations must be cancelled 15 days prior

      to your arrival date for a full refund.  The effective date is noted on your

      reservation confirmation.

• PETS:  No pets are allowed in the properties.  If you require a pet friendly property, you must inquire at time of making your reservation.  We have a few homes that will allow pets with owner’s approval for a non-refundable fee.

• MAID SERVICE:  The homes are cleaned before & after each rental.  Maid service is available during your stay for an additional fee.  If the owner has provided a grill for your use, please leave it clean for the next guest.  If we have to clean the grill after you, there will be a $25 fee charged to you.